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Conferences - Booking conditions

1. DEFINITIONS

Application FormA standard application form formulated, with an electronic version available, for preparing single standard reservations, cancellation of overnight reservations or accessing other services available on the www.visitpoland.com system.

User - User is of private status who is aware of the laws and physics of the Civil Code.

Travel Operator - Polish Travel Quo Vadis LTD

Conference service I - Includes: conference room, 2 coffee breaks & dinner

Conference services II - Includes: conference room, 2 coffee breaks, dinner, supper, accommodation and breakfast

2. Reservation

  • Reservations are made on www.visitpuland.com system only by correctly filling in the application form and sending it with the services chosen.
  • In the event of incorrectly completing the application form the user bears all personal responsibility for any action.

3. Confirmation

  • The system www.quovadis.com includes only services entailing the Operator's confirmation.
  • The confirmation is sent within a 2-day working period to the e-mail address specified in the reservation form.
  • The confirmation includes all essential details about the reservation or the notification of no vacancies at the indicated period, forms and conditions of payment and cancellation, and other important information.
  • After receiving confirmation reservation is consider as obligated.
  • Any additional services (for example: additional nights, pay television or mini bar) not included in the original reservation request have to be paid by the User on the spot at the hotel.

4. Forms and Conditions of Payment

  • Payment should be done accordingly to the terms and conditions of payment showed on the confirmation.
  • In the case of making payment via credit card, the user is obliged to contact directly to Operator.
  • In the case of a bank transfer payment should be done on:

    Polish Travel Quo Vadis Sp. z o.o.
    ul. Ptasia 2, 00-138 Warszawa
    Account no for PLN: 89103010160000000007164000
    Account no for USD: 13103010160000000007164010
    Account no for EUR: 82103010160000000007164029
    Bank Handlowy S.A. I O/Warszawa

  • Any other forms of payment should be agreed with Operator.
  • The basis currency is the Polish Zloty (PLN). The price presented in EURO and USD is converted at closing rate at the end of each day. Any minor discrepancy in the price is due to the various exchange rates applied by the credit card authorisation service centre or the bank.

5. OPERATORS EXTENDED RESPONSIBILITY

  • The Operator could stop the access to the system for some time needed to exclude manace or irregularity.
  • The Operator does not take on responsibility for shortage of access to the system that may accrue at any causes that arisen irrespective of the Operator.
  • The Operator is forced to make the best effort in the realisation of the service similar in standard to the original as well as in the required time, as specified in the reservation form, only if the realisation of the specified service is impossible to be carried out by the Operator.
  • The Operator can offer an alternative service, similar to that of the original at the specified period completed in the reservation form, if the realisation of the initial service is impossible to be carried out for reasons outside the scope of the operator.
  • In the case of the User not authorising an alternative service proposed of similar standard, realisation of the service becomes impossible for reasons other than listed in pt.1 or their execution would be linked with the excessive payment according to the Operator charge, then the operator is required to refund the exact amount the User was charged for the service, in reference to pts. 6 & 7.
  • Refunds, listed in pt.3 will be forwarded to the bank account number specified on the reservation form, on later than one month to the day, on which the User intended to commence using the service.
  • The Operator does not take on responsibility for any inconvenience transition caused that may occur at any service providers eg. Hotel costs, shortage of water, heating, electricity and air-conditioning as well as for the inconvenience occurrence caused in a disconnection of services eg. Repairs or maintenance of swimming pools, or other incidences.
  • In the case of unforeseeable circumstances, independent of any other actions, life catastrophes, strikes, onset of war or other situations that make it impossible for the realization of the service as agreed, the operator is released from any obligated services.

6. PERSONAL DATA

Making a reservation on the Internet website www.quovadis.com the User hereby agrees to have their personal data recorded in the system database of www.quovadis.com as well as the Operator - Polish Travel Quo Vadis Ltd. The recorded data will only be accessed for the purposes of the realisation of a reservation, simplifying the process of making additional reservations as well as for marketing purposes in accordance with the full extent of the Polish Protection of Personal Privacy Law dated 29.08.1997. Users are entitled to view and make changes to their personal data records.

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